Chrome Remote Desktop Review

Why use commercial remote support tools instead of free Chrome Remote Desktop? See our list of pros and cons here.

Welcome to the Chrome channel. Google's operating system started off in December 2010 as being little more than all Chrome, all the time. Updates made since then have given Chrome OS users better file format support, faster navigation, revised menus, dramatically improved offline abilities, and a traditional-looking desktop. But if you loathe the Chrome browser, it's still highly unlikely that you'll enjoy this operating system. On the other hand, if you love Chrome, then Chrome OS is a big heaping helping of Chrome with some extra Chrome on the side and more Chrome for dessert.

Like Chrome the browser, Chrome-the-OS has a freely available open-source sibling, called Chromium OS. If you like coding and developing, this is likely going to be your best bet for exploring what makes Chrome OS tick. Please note that because of the similarities between the Chrome-the-browser and the Chrome OS, parts of the Chrome review have been reproduced here where applicable. Installation Installation is not an issue for the Chrome OS since it comes preinstalled. There is a simple setup procedure, however. When you start up your system, it's recommended that you sign in using a Google account. You're not required to, and if you'd prefer, you can opt for the Guest mode.

Guest mode in Chrome OS cleverly uses the Chrome browser's trackless browsing mode, called Incognito. Incognito prevents guest users from leaving any traces of their session, as well as keeping them from making any changes to your apps and other settings. After choosing your log-in method, you're asked to read through and accept the EULA. This will only appear for the initial log-in; it won't show up for subsequent uses and users. Next, you can take a photo of yourself with the Webcam, use a provided icon, or use your current Google account avatar.

Gone from previous versions is the mandated Webcam photo. It took our avatar about 30 seconds to synchronize our existing account avatar from the cloud. Chrome then takes anywhere from 30 to 60 seconds to synchronize your Google settings, if any, and then the computer is ready to be used. There's no doubt that the EULA is annoying, but we've never seen another new, unused operating system start so quickly. Interface Google has clearly spent some serious time developing the new interface.

It looks and feels like a personal computer, finally, where before it was little more than a full-screen browser. There's an actual desktop that looks a bit cribbed from Windows 7, with Chrome-the-browser pinned to the far left of the Launcher, and other apps pinned right next to it. The desktop itself shows only your background by default, but a Tic-Tac-Toe-style icon on the Launcher reveals all your installed apps over the desktop background. When you install an app, it'll appear here. The lower-right corner shows the time, Internet connection status, battery status, and shows your Google account avatar to indicate who's logged in. Click the avatar to show shutdown options and reveal more information and settings. You can customize the background with one of several dozen options, or upload your own image.

However, it must be either locally stored or in your Google Drive -- it won't pull in an image from a service like Facebook. All the Settings have been moved to open in their own tabs, but you probably knew this from using Chrome-the-browser. Changes made in the browser tend to be reflected in Chrome OS about a month or so later. The look of Chrome has changed remarkably little since its surprise debut in September 2008. Tabs are on top, the location bar -- which Google likes to call the Omnibar -- dominates the minimalist design, and the browser has few visible control buttons besides Back, Forward, and a combined Stop/Reload button.

On Chrome OS, the upper-right corner of the browser hosts a square icon and an X. The X is to close the browser window.

Drag the box down to minimize the browser, drag it to the edges to 'snap' it to the side and make it half the width of your screen, or click it to switch from windowed mode to full-screen mode. The window snap is another cue taken from Windows 7, but it's a clever and intuitive one, and works well in Chrome. The interface's strongest point is also its weakness. What works well in the browser works well here, but the faults of one are reflected in the other, too. Some controls, such as page zoom, are readily available from the 'wrench' options menu. Others, such as the extension manager, are hidden away under a Tools submenu. Patch No Cd Monster Garage Door there.

Hiding essentials like that remains an odd design choice to make. As is true about every aspect of this operating system, updates are much more likely to tweak the layout and design of the interface.

Chrome's extensions are fairly limited in how they can alter the browser's interface. Unlike Firefox, which gives add-on makers a lot of leeway to change the browser's look, Chrome mandates that extensions appear only as icons to the right of the location bar. The benefit maintains a uniform look in the browser, but it definitely restricts how much the browser can be customized.

Even with its limitations, the browser interface design has remained a contemporary exemplar of how to minimize the browser's screen footprint while remaining easy to use and versatile. The new desktop, on the other hand, finally brings to Chrome OS a sense of familiarity that is essential for any new PC experience.

Features Chrome OS isn't quite as reliant on the Internet as it was before, but it's still reasonably crippled without it. This is a vehicle, first and foremost, for leading a Web-based existence. As such, what Chrome OS does is create a space where Web-based applications can function and thrive.

The operating system itself doesn't do much -- it's a browser. However, it's a heavily modded browser, and it achieves its main goal of getting you on the Web as fast as possible. This comes from both the solid-state drive (SSD) on your Chromebook or Chromebox, and the various optimizations that Google has been building into Chrome.

This is where the second bit of genius in the Chrome OS comes in: because everything is Web-based, you can log in to any installation of the operating system and instantly have all of your apps, settings, and other personalizations at your fingertips. That's still an incredible feat.

It's an important one, too, as Chrome OS improves with each regular iteration of the operating system. In Chrome OS's first year, it updated eight times.

Things that were buggy originally, such as touch pad support on the demo hardware Cr-48, started to work properly. Many Chrome-safe extensions that wouldn't install on the Chrome OS beta, but would on the browser, now work in Chrome OS.

It's currently on a six-week update cycle. Google has also leveraged its successes in other departments to benefit the Chrome OS. Google+ Hangouts, for example, come as a preinstalled app so you have video conferencing as an option right off the bat. Google's notorious for not always having good integration between its services, so this -- and solid Google Play integration for Books, Movies, and Music -- are welcome improvements. Also welcome is Google's decision to expand everybody's Google Drive to 100GB when it detects a Chromebook associated with your account. The $250 price for the latest Samsung Chromebooks is nearly worth it for that upgrade alone. The Chrome OS has a usable file-browsing system, accessible via Control-M or under the Tools submenu of the Options wrench.

When you take a screenshot using the Ctrl-Next Window button, for example, you'll find it saved locally via the File Browser. It now supports a wide range of popular file formats, including PDF, PPT, DOC, ZIP, XLS and RAR, and the newer Microsoft proprietary versions of those formats like PPTX. Famously, Google has killed the Caps Lock key and replaced it with a dedicated Search key.

Tap it and a new tab will open, with the cursor ready in the location bar. What's less well-known is that you can remap the Search key to Caps Lock, and that Google makes it easy to do through the Settings menu under System, then Modifier keys. Here you can modify the bindings of the Control and Alt keys as well. But also missing is a dedicated Delete key to remove characters to the right of the cursor. The default settings for the hot keys are among the best things about the Chrome OS.

Hold down Ctrl and Alt with the question mark key to bring up a color-coded map of combinations that you can use. The map and colors change depending on which key -- Shift, Control, or Alt -- you're pressing. Google is to be commended for building an operating system that goes from sleep to fully functional in what feels like a second. There's simply no lag time, and the updates have fixed previous lagginess in logging in and out. Your Chromebook or Chromebox may just be the fastest PC you've used when it comes to booting, shutting down, and logging in and out.

Two other low-profile but well-executed features in Chrome are autoupdating and translation. Chrome automatically updates when a new version comes out.

This makes it harder to revert back to an older version, but it's highly unlikely that you'll want to downgrade this build of Chrome since this is the stable build and not the beta or developer's version. You can toggle the build among the three under About Chrome. The second feature, automatic translation of Web pages, is available to other browsers as a Google add-on, but because it comes from Google, it's baked directly into Chrome.

Already mentioned a little bit, the biggest OS hang-up in the operating system is offline support despite the improvements. Chrome OS will support the core Google apps of Gmail, Google Calendar, and Google Docs offline, but for most of your other apps, you'll be left in the dark. That might not be an issue on the Chromebox, Google's answer to the Mac Mini, but for the portable Chromebooks, prepare for a severely hamstrung experience. Anyone outside of the cloud crowd likely won't be comfortable with it. You can print with Google Cloud Print, accessible via the common printing hot-key combo of Control-P. Google has anticipated the problems that still plague cloud printing, and so it offers instructions on how to do it.

Still, most people will probably find the process way too fiddly because what's simple to print off a basic Windows 7 Netbook will take effort to set up properly from a Chromebook. Cloud Print does now come with access to FedEx stores in the United States, which is a nice improvement for remote printing.

Google says that security will not be a big concern in Chrome OS and that it's the most secure operating system ever shipped. There are some toggles via about:flags and the Settings menu that will allow you to restrict content that requires plug-ins.

Cookies, image management, JavaScript, plug-ins, pop-ups, location information, and notifications can be adjusted from the Content Settings button. This includes toggling specific plug-ins, such as the built-in Adobe Flash plug-in and the Chrome PDF reader. Google is basing most of its claim of a secure operating system on a new feature in Chrome OS called 'verified boot.' Chrome OS will check its own integrity when booting, and if it detects any changes, it will allow you to restore a last-known good configuration. Performance The following benchmarks are of the original version of the Chrome OS that shipped on the Cr-48.

There have been significant improvements since then, and CNET will update the results below as soon as possible. Benchmarking the first beta of the Chrome OS proved to be a bit tricky. It's hard to measure the impact of various essential programs, such as a productivity suite or media player, on the operating system because they exist largely in the cloud.

However, because the operating system is also the browser, we were able to run browser benchmark tests against it and compare them against the same version of Google Chrome, but running on a Windows 7 laptop. These tests are admittedly not a direct apples-with-apples comparison.

Google has not yet released the specifications of the Cr-48, saying only that it's running an Intel Atom processor. The Windows 7 x86 laptop we used is a high-powered Lenovo T400 laptop, running on an Intel Core 2 Duo T9400 at 2.53GHz, with 3GB of RAM. Free Hallmark Greetings Workshop on this page.

However, they do provide a snapshot of what the Cr-48 with Chrome OS is capable of at this time, and we can expect these numbers to improve as Google continues to upgrade both the Chrome OS and Chrome browser. The two laptops were running nearly identical versions of the Chrome browser. Tested in December 2010, the Cr-48 was running Chrome v8.0.552.341, whereas the Lenovo was running Chrome v8.0.552.215. (By comparison, the version of Chrome OS available in early June 2012 is 12.0.742.77.) What we can see from these tests is that the hardware will have a massive impact on the performance of both the browser and the operating system. This isn't news, but the fact that the Cr-48's version of the Chrome browser was so dramatically affected in all three tests tells us that what hardware future computer makers choose to support Chrome OS on will almost definitely change how well the public receives it.

We were also a bit surprised that the full cold-boot and log-on procedure, not counting the time it took to type in the log-on password, averaged to nearly 30 seconds. Some Windows 7 computers have, anecdotally, been found to boot up cold in similar times. As mentioned earlier, this time had been cut in half by early June 2011. Of course, the real time-saving feature of the Chrome OS is the resume from wake, which is practically instantaneous. As long as the computer isn't shut down, it will wake extremely quickly. Conclusion Although Chrome OS does update regularly, the current iteration is more usable than where the operating system was even six months ago. The quirkiness of a PC without the traditional touches of a PC desktop have been replaced by something recognizable and usable.

As long as Google continues to support the project, Chrome OS will keep improving. One day, and perhaps sooner rather than later, it might even be ready for all. From Chrome notebooks are built and optimized for the Web, where you already spend most of your computing time. So you get a faster, simpler, and more secure experience without all the headaches of ordinary computers. Every Chrome notebook runs millions of Web apps, from games to spreadsheets to photo editors. Chrome notebooks boot in about ten seconds and resume from sleep instantly. Your favorite websites load quickly and run smoothly, with full support for the latest web standards and Adobe Flash.

Full Specifications What's new in version 29.0.1547.74 Pepper Flash updated to version 11.8.800.170-r1 General Publisher Publisher web site Release Date September 18, 2013 Date Added September 18, 2013 Version 29.0.1547.74 Category Category Subcategory Operating Systems Operating Systems Linux Additional Requirements None Download Information File Size Not Available File Name External File Popularity Total Downloads 344,753 Downloads Last Week 523 Pricing License Model Free Limitations Not available Price Free.

Note: This review is of Remote Utilities version 6.8.0.1, released on August 29, 2017. Please if there's a newer version I need to review. More About Remote Utilities • Remote Utilities works with versions of,,,, and • Windows Server 2012/2008/2003 are also supported • Can launch the client and host program from a drive (like a ) without installing any software • Supports viewing a remote screen in view only mode so as not to interfere with anything • Remote Utilities works well behind. This means you don't need to make any port forwarding changes to your router's settings • The host software can be run without installation to accommodate spontaneous support • Some remote tools can be launched without displaying messages or prompts on the host computer • The address book of remote connections are backed up every day, and you also have the option to back them up online to a self-hosted server. • Remote printing • Spontaneous support • Supports text chat • File transfer • Remote • Can connect via desktop software or • Wake-on-LAN (WOL) is supported • Unattended access • Running processes can be shut down remotely with ease Cons: • Configuring the host software can be confusing • Doesn't work on macOS How Remote Utilities Works Remote Utilities communicates by creating a pair between a host and client PC.

The host computer installs the Host software and the client installs the Viewer program. The 'Host' here means the computer that should be remoted into, while the 'Viewer' is the one that's doing the remoting in - the computer that needs to control the other one. There are two versions of the host software: A regular installer version that actually places the program on the computer, called 'Host' on the download page, and the program that runs without installation that makes it really easy to quickly connect to the host computer, called 'Agent' on the download page. When the Host software is launched, the first thing you're told to do is set a password. This is an important step to secure your computer from unauthorized access.

This password will be used by the Viewer program to access the host computer. The host computer then needs to open the settings for the Host program and access the Internet-ID connection setting option to generate a 9-digit code that the Viewer software can use to access the host. Now the client PC that has the Viewer program installed can create a new connection using the Internet ID and password that was configured on the host computer. The Viewer program, like the Host software, can also be downloaded and ran as a portable program. At this point, when the connection has been established, the client can begin launching remote tools against the host computer.

Tip: To sum things up, if you're looking for the quickest and easiest way to connect to a computer using Remote Utilities, download and install the 'Agent' program on the computer that you'll be connecting to and then download and run 'Portable Viewer' to connect to it. My Thoughts on Remote Utilities There are some really great tools included with Remote Utilities that, in my opinion, pushes it over the edge when comparing it to similar remote desktop software. The host software is a little confusing when you try to set up security options, but once you've got it all figured out and the Viewer software can make the connection, the tools are really great. You can choose to view the remote screen in view only mode or full control, which is helpful if you're providing remote support but are just wanting to watch what the user is doing and not interfere yet. It's then just a few clicks away to change the mode while you're in the remote session. I like the file transfer feature in Remote Utilities because it doesn't prompt the host user for a confirmation.

You can open the file transfer tool from the Viewer, transfer files to and from the computer, and never even see the remote screen. This surely speeds things up when you're just wanting to access the remote files and not the screen as well. There's also a remote Command Prompt that looks just like a regular one but runs against the host computer and not the client, which is a really neat feature to try out. I also like the Inventory manager, which shows amazing detail about the host,, and installed software, complete with and manufacturer names.

When trying out the mobile Viewer application, I was able to connect without any issues and view multiple monitors at once with great clarity, which was excellent. Note: When you first run Remote Utilities, it will say that you're using a 30-day trial version. You can get a free license for the program by clicking the link within the program that says 'Get free license key for business and personal use.' You may have to restart Remote Utilities for the 'trial' message to go away.

[ Remoteutilities.com ].